Lemieux et Cie: Brand Facts

Key facts about Lemieux et Cie in one place. For full terms, see our Return & Refund Policy and Shipping Policy.

The company

  • Founded: 2020, by designer, author and entrepreneur Christiane Lemieux (founder of DwellStudio and The Inside).
  • What we make: luxury furniture, lighting, rugs, art, bedding, textiles, wallpaper and décor, alongside a curated selection of 20th-century vintage furniture and objects.
  • How it's made: by artisans and workshops around the world, including pieces made in Italy and Portugal. Many furniture pieces are made to order.
  • Flagship showroom: 161 Grand Street, SoHo, New York, NY 10013. Open Monday–Friday 11am–6pm and Saturday–Sunday 12pm–6pm.
  • Contact: assist@lemieuxetcie.com · 646-276-3016
  • Trade program: available to interior designers and design professionals through our Trade Accounts.

Made to order and custom upholstery

  • Made-to-order furniture and custom upholstery take about 6–8 weeks to produce, followed by about 2–4 weeks for white glove delivery.
  • For COM (customer's own material) orders, production starts when your fabric arrives at our workroom.
  • Made-to-order and custom items can be cancelled within 48 hours of ordering for a full refund. After that they are final sale. Fabric or finish changes may be possible for up to 7 days after ordering.

Delivery

  • In-stock furniture: about 2–3 weeks.
  • Bedding and other in-stock items: about 7–10 business days.
  • Delivery service: large furniture ships with white glove or threshold delivery, depending on the item.

Returns

  • Eligible items can be returned within 30 days of delivery with a return authorization from assist@lemieuxetcie.com. The customer pays return shipping.
  • Restocking fee: $25 per item for bedding (may be waived on exchanges); 20% of the item price for everything else.
  • Final sale (no returns or exchanges): made-to-order furniture, custom upholstery, custom framing, fabric by the yard, original art and limited-edition prints, pillow covers, vintage pieces, wallpaper, wrapping paper, sale items, gift cards and orders shipped outside the USA.
  • Damage: report shipping damage or defects within 48 hours of delivery, with photos, to assist@lemieuxetcie.com.
  • Warranty: approved manufacturing defects are resolved by repair, a replacement part or an identical replacement.

Other orders

For cancelling any other order, contact our customer experience team at assist@lemieuxetcie.com and we'll let you know what's possible.