Terms of Service

Last Updated: April 15, 2026

These terms of service ("Terms") govern your access to and use of this website and the services offered by Lemieux et Cie.

Overview

This website is operated by Lemieux et Cie LLC ("Lemieux et Cie," the "Company," "we," "us," or "our"), a company registered in the State of New York, United States, with its principal office at 161 Grand Street, New York, NY 10013. Throughout the site, the terms "we," "us," and "our" refer to Lemieux et Cie and any affiliates or subsidiaries. The terms "you" and "your" refer to any individual or entity accessing or using the website, including without limitation browsers, customers, merchants, vendors, and contributors of content.

Lemieux et Cie offers this website, including all information, tools, and services available from the site (collectively, the "Service"), subject to your acceptance of these Terms and any additional terms, conditions, and policies referenced herein or available by hyperlink, including our Privacy Policy, Cookie Policy, Accessibility Statement, Return and Refund Policy, User-Generated Content Policy, Affiliate Program Terms and Guidelines, and any executed High-Value or Special Order Final Sale Agreement.

These Terms also apply to purchases made in Lemieux et Cie retail locations, as well as any in-store services, consultations, special orders, deposits, or transactions, except where separate written terms are expressly provided and agreed to at the time of purchase.

Any new features, tools, services, programs, or offerings introduced by Lemieux et Cie, whether online or in-store, shall be subject to these Terms unless expressly stated otherwise at the time of introduction.

We reserve the right to update, modify, or replace these Terms from time to time by posting revisions on our website or otherwise making them available to you. The most current version of the Terms will always be accessible on this page. Changes to these Terms become effective upon posting. Your continued use of the Service, including continued purchases online or in-store after any changes are posted, constitutes acceptance of the updated Terms.

By visiting our site, purchasing from us, or otherwise using any part of the Service, you agree to be bound by these Terms.

Our store is hosted on Shopify Inc., which provides the online e-commerce platform that enables us to sell our products and services to you.

Section 1 — Online and Store Terms

By agreeing to these Terms, you represent and warrant that you are at least the age of majority in your state or province of residence, or that you are the age of majority and you have given us your consent to allow any of your minor dependents to use this site. You must have legal capacity to enter into binding contracts under applicable law.

You agree to use this website and our products only for lawful purposes and in compliance with all applicable federal, state, and local laws and regulations, including intellectual property and data protection laws. You may not use our products or the Service for any unlawful or unauthorized purpose nor may you, in your use of the Service, violate any laws in your jurisdiction (including, but not limited to, copyright laws).

You agree not to:

• Transmit or upload any worms, viruses, malware or any code of a destructive nature;

• Attempt to gain unauthorized access to our systems or interfere with website operations; or

• Provide false, inaccurate, or misleading information when using the Service.

Personal Use Only: All Products are for personal, non-commercial use only. You may not purchase Products for resale, commercial use, or distribution. We reserve the right to cancel or limit orders that appear to be placed for resale or commercial purposes.

We reserve the right, in our sole discretion, to refuse, suspend, or terminate access to the Service, cancel orders, or close accounts at any time if we believe that you have violated these Terms, engaged in fraudulent or abusive activity, or for any other reason permitted by law.

Any breach or violation of any of the Terms will result in an immediate termination of your right to use the Service and may expose you to civil and/or criminal liability.

Section 2 — General Conditions

We reserve the right to refuse service to anyone for any reason at any time, including but not limited to suspected fraud, abuse, or violation of these Terms. We also reserve the right to modify, suspend, or discontinue any part of the Service without prior notice, subject to applicable law.

You understand that your content (not including credit card information), may be transferred unencrypted and involve:

• (a) transmissions over various networks; and

• (b) changes to conform and adapt to technical requirements of connecting networks or devices.

Credit card information is always encrypted during transfer over networks through our payment processor.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service, including any contact information or content on the website without our express written permission.

You acknowledge and agree that:

• Access to the Service may be occasionally interrupted for maintenance, upgrades, or technical issues beyond our control;

• We rely on third-party providers (including Shopify and payment gateways) to deliver certain parts of the Service, and we are not responsible for their performance or downtime;

• You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account;

• When accessing our website via mobile, tablet, or desktop device, you are responsible for maintaining internet access through WiFi or cellular data and for any internet connection or data fees charged by your service provider;

• We are not responsible for the operation or compatibility of your device with our website; and

• You must ensure your device meets technical specifications necessary to properly display and use our website.

The headings used in this agreement are included for convenience only and will not limit, define, or otherwise affect these Terms.

Section 3 — Accuracy, Completeness, and Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

Section 4 — Modifications to the Service and Prices

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service, or any part or content thereof, without notice.

We shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.

Section 5 — Force Majeure

We shall not be liable for any failure or delay in performance of our obligations under these Terms due to events beyond our reasonable control, including but not limited to acts of God, natural disasters, fires, floods, pandemics, epidemics, governmental actions, labor disputes, supply chain disruptions, transportation delays, power outages, or failures of third party service providers.

Performance of any affected obligation shall be suspended for the duration of such event.

Section 6 — Products or Services (if applicable)

Certain products or services may be available exclusively online through the website. These products or services may be offered in limited quantities and are subject to return or exchange only according to our Return Policy and Refund Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear on the site. However, we cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region or jurisdiction. This right may be exercised on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer.

All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product or Service at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

Section 7 — High-Value Orders and Special Order Final Sale Acknowledgments

Certain orders, including those we deem high-value or involving Made-on-Demand, custom-manufactured, or non-resalable products, may require execution of a separate High-Value or Special Order Final Sale Agreement prior to fulfillment.

By completing such a transaction, you acknowledge and agree that the executed High-Value or Special Order Final Sale Agreement is incorporated into these Terms by reference and forms part of the binding agreement between you and Lemieux et Cie.

In the event of any conflict between these Terms, the Return and Refund Policy, and an executed High-Value or Special Order Final Sale Agreement, the Terms shall control, followed by the executed waiver, and then the Return and Refund Policy.

Section 8 — Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. In our sole discretion, we may limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.

If we make a change to or cancel an order, we may attempt to notify you by contacting the email address, billing address, or phone number provided at the time the order was placed. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You also agree to promptly update your account and other information, including your email address and payment details, so that we can complete your transactions and contact you as needed.

Orders subject to a High-Value Order Final Sale Waiver may not be canceled once placed, except as expressly provided in the executed waiver or applicable Return and Refund Policy.

Promotional Codes and Discounts: Promotional codes and discount offers are subject to specific terms communicated at the time of the offer. Unless otherwise stated:

• Only one promotional code may be used per transaction.

• Promotional codes cannot be combined with other offers or discounts.

• Promotional codes may exclude certain products (sale items, gift cards, custom orders).

• We reserve the right to modify or cancel promotional offers at any time.

Order Acceptance: After you place an order, you will receive an email acknowledging receipt of your order. This acknowledgment does not constitute acceptance of your order. We will confirm our acceptance by sending you an email confirming that your order has been processed or shipped. We reserve the right to refuse or cancel any order prior to acceptance, even if payment has been processed, in which case we will issue a full refund.

Section 9 — Custom Orders and Lead Times

Certain products, including furniture, lighting, and home décor items, may be made-to-order, customized, or subject to extended lead times due to artisanal production methods.

• Custom orders may require deposits and are subject to our Return and Refund Policy.

• Estimated production and delivery timelines are estimates only, not guaranteed dates.

• Lead times are subject to change due to supplier delays, material availability, and shipping disruptions.

• Orders are not confirmed until you receive an order confirmation email from us.

• For detailed product specifications, natural material variations, and return conditions, please refer to our Return and Refund Policy.

Section 10 — Shipping, Delivery, and Risk of Loss

Title and Risk of Loss: Title and risk of loss pass to you upon our delivery to the carrier. We arrange shipping through reputable carriers but are not responsible for carrier delays, damages, or losses once the product has been transferred to the carrier.

For delivery procedures, inspection requirements, international shipping terms, and damage claim processes, please refer to our Return and Refund Policy.

Section 11 — Optional Tools

We may provide you with access to third-party tools over which we neither monitor nor have any control or input.

You acknowledge and agree that we provide access to such tools on an "as is" and "as available" basis, without any warranties, representations or conditions of any kind, and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion. You should ensure that you are familiar with and approve of the terms under which tools are provided by the relevant third party provider(s).

We may also, in the future, offer new services and/or features through the website, including the release of new tools and resources. Such new features and/or services shall also be subject to these Terms.

Section 12 — Third Party Links

Certain content, products and services available via our Service may include materials from third parties.

Third party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of such websites, and we do not warrant and will not have any liability or responsibility for any third party materials or websites, or for any other materials, products, or services of third parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third party's policies and practices and make sure you understand them before you engage in any transaction. Any complaints, claims, concerns, or questions regarding third party products should be directed to the third party.

Section 13 — User Comments, Feedback and Other Submissions

If, at our request, you send certain specific submissions (for example contest entries), or if you send creative ideas, suggestions, proposals, plans, or other materials without a request from us, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments that you forward to us. We are under no obligation to maintain any comments in confidence; to pay compensation for any comments, or to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party's intellectual property or these Terms.

You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous, unlawful, abusive or obscene material, nor will they contain any computer virus or other malware that could in any way affect the operation of the Service or any related website.

You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or by any third party.

Section 14 — Personal Information

Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy, please refer to the applicable page on our website.

Section 15 — Account Security

If you create an account on our website:

• You are responsible for maintaining the confidentiality of your username and password.

• You are responsible for all activities that occur under your account.

• You may not share your account credentials with any third party.

• You must notify us immediately at assist@lemieuxetcie.com of any unauthorized use of your account or security breach.

• We reserve the right to suspend or disable any account at any time if we believe you have violated these Terms or for security and maintenance reasons.

Section 16 — Errors, Inaccuracies and Omissions

Occasionally, there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate, at any time without prior notice, including after an order has been submitted.

We undertake no obligation to update, amend, or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate all information has been modified or updated.

Pricing Errors: If we discover an error in the price of a product you have ordered, we will contact you to inform you of the error and give you the option of confirming your order at the correct price or canceling your order. If we cannot contact you using the information you provided, we will treat the order as canceled. If your order is canceled and you have already paid, we will issue a full refund.

Section 17 — Prohibited Uses

In addition to other prohibitions as set forth in the Terms, you are prohibited from using the site or its content for any of the following purposes:

• (a) any unlawful purpose;

• (b) to solicit others to perform or participate in any unlawful acts;

• (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances;

• (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;

• (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;

• (f) to submit false or misleading information;

• (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet;

• (h) to collect or track the personal information of others;

• (i) to spam, phish, pharm, pretext, spider, crawl, or scrape;

• (j) for any obscene or immoral purpose; or

• (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet.

We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

Section 18 — Intellectual Property

All content on this website, including but not limited to text, images, product designs, graphics, logos, photographs, videos, artwork, trademarks, trade dress, and software, is owned by or licensed to Lemieux et Cie and is protected by applicable intellectual property laws.

Nothing in these Terms grants you any right, title, or interest in or to any intellectual property owned by Lemieux et Cie, except for the limited right to access and use the website for personal, non-commercial purposes in accordance with these Terms. Any unauthorized use is strictly prohibited.

Section 19 — Disclaimer of Warranties; Limitation of Liability

We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error free. We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the Service at any time, without notice.

You agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and services delivered to you through the Service are (except as expressly stated by us) provided on an "as is" and "as available" basis for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Lemieux et Cie, or our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation to lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

Section 20 — Indemnification

You agree to indemnify, defend and hold harmless Lemieux et Cie and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

Section 21 — Severability

In the event that any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms; such determination shall not affect the validity and enforceability of any other remaining provisions.

Section 22 — Termination

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms are effective unless and until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

Section 23 — Assignment

You may not assign, transfer, or delegate any of your rights or obligations under these Terms without our prior written consent. We may assign or transfer these Terms, in whole or in part, without restriction or notice, including in connection with a merger, sale of assets, or change of control.

Section 24 — Entire Agreement

The failure of us to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

These Terms, together with any policies or operating rules posted by us on this site or in respect to the Service, constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms).

Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.

Section 25 — Supplemental Program Terms

Certain services, programs, or interactions with Lemieux et Cie, including affiliate partnerships, creator collaborations, and user-generated content submissions, may be governed by separate terms, guidelines, or policies.

Where applicable, such supplemental terms are incorporated into these Terms by reference and form part of the agreement between you and Lemieux et Cie. In the event of a conflict, these Terms shall govern unless the supplemental terms expressly state otherwise.

Section 26 — Governing Law

These Terms and any dispute arising out of or relating to them shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law principles.

Section 27 — Dispute Resolution and Arbitration

Any dispute, claim, or controversy arising out of or relating to these Terms, your use of the Service, or any products purchased through the Service shall be resolved by binding arbitration administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules. The arbitration shall take place in New York, New York.

Notwithstanding the foregoing, either party may bring an individual claim in small claims court where jurisdiction permits.

You agree that any arbitration shall be conducted on an individual basis and not as a class, collective, or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration.

You understand and agree that by entering into these Terms, you are waiving the right to a trial by jury. This arbitration provision applies to all disputes arising out of or relating to these Terms, any incorporated policies, and any executed transaction-specific waivers or acknowledgments.

Section 28 — Changes to Terms

You can review the most current version of the Terms at any time on this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms by changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms constitutes acceptance of those changes.

Section 29 — Electronic Communications

By using the Service, you consent to receive communications from us electronically, including notices, disclosures, agreements, and other communications. You agree that all electronic communications satisfy any legal requirement that such communications be in writing.

Section 30 — Contact Information

Questions about the Terms should be sent to us at assist@lemieuxetcie.com.

Lemieux et Cie LLC

161 Grand Street

New York, NY 10013